Privacy Policy

Last updated January 1, 2025

Effective Date: January 1, 2025

Neutrino Inc. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://reconnect.neutrinoinc.com and interact with our ads, lead forms, or services, including through Facebook and other third-party platforms. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Any other information you provide voluntarily via forms or interactions

b. Technical Information:

  • IP address
  • Browser type and version
  • Device information
  • Location data (if enabled)
  • Cookies and usage data

c. Facebook Lead Data:

  • If you submit information via a Facebook Lead Ad, we may receive the personal information you shared, consistent with your Facebook privacy settings.

2. How We Use Your Information

  • Respond to your inquiries or requests
  • Provide access to our products and services
  • Improve our website and marketing efforts
  • Personalize your experience
  • Send marketing communications (with opt-out rights)
  • Comply with legal obligations

3. How We Share Your Information

  • Service providers that help us operate and market our services
  • Third-party platforms like Facebook, solely for ad attribution or audience targeting
  • Our affiliates and subsidiaries
  • Legal authorities, when required by law We do NOT sell your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website and improve user experience. You can disable cookies through your browser settings. We may also use Facebook Pixel and other tools to track conversions and create custom audiences.

5. Your Rights and Choices

You have the right to:

  • Access or update your personal data
  • Opt out of receiving marketing emails (via unsubscribe links)
  • Request deletion of your data, subject to legal and contractual limitations
  • Withdraw consent where applicable To exercise these rights, please contact us at privacy@neutrinoinc.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us via the following: